Subprocessors
Public list of subprocessors used by Fleksa, Inc.
Fleksa, Inc. Updated: November 5, 2026
This page lists the subprocessors Fleksa engages to deliver the Services. Material changes are communicated to active customers by email at least 30 days before they take effect.
Current subprocessors
| Vendor | Purpose | Location |
|---|---|---|
| Amazon Web Services, Inc. | Platform hosting, database, file storage (S3), CDN (CloudFront) | USA; data center Frankfurt, Germany |
| Vercel Inc. | Hosting of the fleksa.com website | USA |
| Cloudflare, Inc. | DNS, DDoS protection | USA / global |
| New Relic, Inc. | Application monitoring, logs, error analysis | EU region |
| Intercom, Inc. | Customer support and communication with restaurants, incl. call logs | USA |
| Level 7 Systems Ltd. (VoIPstudio) | Telephony with restaurants | United Kingdom |
| Twilio Inc. (incl. SendGrid) | SMS, WhatsApp and email to guests and restaurants | USA |
| Stripe, Inc. | Card payments through Stripe Connect | USA |
| PayPal, Inc. | PayPal payments (if enabled) | USA |
| PostHog Inc. | Product analytics in the partner portal and on restaurant websites | EU (Frankfurt) |
| Google LLC | Firebase (phone login, push notifications), Maps and Places, Google Analytics, Google Business Profile and Reserve with Google | USA |
| Meta Platforms, Inc. | Meta Pixel on restaurant websites (if enabled by the restaurant) | USA |
| Nuxa Inc. (Semperi) | AI features (e.g., menu text, images, reply drafts) | USA |
| KitchenHub | Delivery-platform order integration (if enabled by the restaurant) | USA |
| vGrubs | Marketplace order integration (if enabled by the restaurant) | USA |
| Alohi SA (Fax.plus) | Order faxes (if enabled) | Switzerland |
Where a vendor processes EU personal data outside the EU/EEA, the transfer relies on the EU-U.S. Data Privacy Framework (where the vendor is certified) or on EU Standard Contractual Clauses.
Sub-subprocessors
Each vendor above maintains its own subprocessor list (notably cloud infrastructure providers such as AWS, Google Cloud, Microsoft Azure). Those lists are published on the respective vendors' websites.
Change notification
When a subprocessor is added or replaced:
- This page is updated with a new "Updated" date.
- Active customers receive email notification at least 30 days in advance.
- Customer may object on reasonable data-protection grounds within 30 days; the parties will work in good faith to resolve, including by terminating affected Services without penalty.
To subscribe to subprocessor-change notifications: privacy@fleksa.com
Contact
privacy@fleksa.com +1 512-777-0405